Refund, Cancellation & Service Policy
Service Understanding
We deeply value the trust you place in our energy work services. Please understand that each person's journey and response to energy work is unique and personal. While we are committed to providing the highest quality service, we cannot guarantee specific outcomes or results from our sessions, as these can vary significantly based on individual circumstances, receptivity, and many other factors beyond our control.
Payment & Refund Policy
All sessions must be paid for in advance to confirm your booking
Due to the personalized nature of our services, we maintain a strict no-refund policy once a session is booked
Your payment reserves time specifically for you, which cannot be offered to other clients
Cancellation & Rescheduling Policy
A minimum of 24 hours notice is required for all cancellations or rescheduling requests
Cancellations made with less than 24 hours notice will result in forfeiture of the session fee
Rescheduling requests made with less than 24 hours notice will be evaluated on a case-by-case basis and are only considered for:
Genuine medical emergencies
Sudden illness
Other exceptional circumstances
Please do not assume your last-minute situation qualifies for rescheduling; contact us to discuss your circumstances
If approved, last-minute rescheduling is limited to one time per booking
No-Show Policy
Failure to attend a scheduled session without any notification will be considered a "no-show"
No-show sessions are forfeited and no refund will be issued
The full session fee applies regardless of attendance
Session Time Management
Sessions begin and end at their scheduled times
Late arrivals will not receive extended session time and will be charged the full session fee
Please arrive 5 minutes early to ensure we can begin on time
Special Circumstances
We understand that genuine emergencies can occur
Each situation will be evaluated individually with compassion
Documentation may be requested for emergency-related cancellations
The final decision regarding exceptions rests with On Center Life, LLC
By booking a session, or any other engagement you acknowledge that you have read, understood, and agree to these policies. These policies are designed to maintain the integrity of our practice and ensure the highest quality service for all clients.
Sharing Empowerment
Are you ready to take the first step toward your healing? Even if it feels intimidating—take the step.
Let's connect and explore how this work can support you. No obligation, no pressure, and complete privacy. This is simply an opportunity to discover what's possible.
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"Feel Stuck? Let's Start Small."
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"Let's Explore Your Path to Balance and Clarity"Â
Sometimes, the hardest step is knowing where to begin. Whether you're curious about how shamanic energy healing works, have questions about my approach, or simply want to share what's been holding you back, this call is a safe, supportive space to connect.
During this free 15-30 minute conversation, we'll:
- Learn more about how shamanic energy work might align with your personal goals
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This is a no-pressure conversation—just an opportunity to take your first step toward rediscovering your inner strength and balance.
Take the First Step
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